فوائد التسويق الالكتروني
ما هى فوائد التسويق الالكتروني للشركات
أصبح التسويق الإلكتروني في الوقت الحاضر بمثابة طريقة مثالية للتسويق، خاصة في ظلّ زيادة عدد مستخدمي شبكة الإنترنت ووسائل التواصل الاجتماعي، ويبلغ عدد مستخدمي شبكة الإنترنت في مصر حوالي 62.3 مليون مستخدم في نهاية سبتمبر عام 2020، وذلك بزيادة قدرها 13 مليون مستخدم عن عام 2019؛ أما عدد مستخدمي مواقع التواصل الاجتماعي في عام فبلغ حوالي 52 مليون مستخدم نشط؛ والفضل في هذا يعود لانتشار الهواتف الذكية ذات التطبيقات المعتمدة على الإنترنت؛ مما فتح آفاقَا جديدة أمام الشركات من جهة وأمام العملاء من جهة ثانية للبدء بالتسويق الإلكتروني على نطاق واسع، وتقديم الخدمات للمشترين، ومساعدتهم في اتخاذ قرارات شراء الخدمات بكل سهولة أثناء عرض المنتجات على مواقع الإنترنت، حيث سهلت مواقع التواصل على المشترين عمل بحث مفصل عن المنتجات والبضائع والخدمات التي يريدونها، ومقارنة الخدمات ببعضها ومعرفة مختلف العروض ومعرفة آراء العملاء الذين سبق وأن جربوا مقدّم الخدمة.
التسويق الإلكتروني يعتمد بشكل أساسي على التكنولوجيا الحديثة لترويج المنتجات، وأصبح التسويق الإلكتروني جزء من استراتيجية التسويق الخاصة بالشركات، والذي يسعى للوصول إلى الأهداف التسويقية عن طريق الإنترنت،
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أقرا ايضا: مفهوم التسويق الالكتروني
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:فوائد التسويق الالكتروني للشركات تتلخص بما يأتي
1-امكانية البيع المستمر في جميع الأوقات، حيث لا يرتبط البيع عن طريق التسويق الإلكتروني بموعد محدد، ويمكن تسويق المنتجات دون أي عائق أو توقف
2-القدرة للوصول للعملاء المستهدفين في كلّ مكان وفي أي وقت، سواء في أوقات فراغهم أو وقت عملهم.
3-إمكانية الوصول إلى العملاء المستهدفين في أي مكان، سواء كان بعيدًا أو قريبًا، لأنّ التسويق الإلكتروني ليس محصورًا في منطقة جغرافية معينة.
4-تقليل الكلفة التسويقية، على عكس التسويق العادي الذي يحتاج إلى دفع أجور للمتجر، مما يعني تكلفة عالية.
5-التعرف بسهولة على أنماط الشراء الخاصة بالعملاء، وتقييم سلوكهم التسويقي، وهذا يُساعد على ملفات محددة للمنتجات الأكثر طلبًا، وعرض المنتجات المطلوبة.
6-زيادة معدلات الشراء، لسهولة عرض المنتجات والتعرف عليها من قبل العملاء.
7-الحفاظ على استمرارية العلاقة بين البائع والمشتري بعد عملية التعامل الأولى بين الشركة والعميل، مع إمكانية إرسال الإيميلات الدعائية لتشجيع العملاء على تكرار عملية الشراء في المستقبل.
8-تسهيل الحصول على أي معلومة تخص السلع وميزاتها، واستخدامها كمرجع أولي للحصول على أي معلومة تخص عمليات الشراء.
9-إمكانية إتمام عملية الشراء والبيع دون حاجة لذهاب المشتري إلى مكان عرض السلع، وإمكانية الدفع عبر الإنترنت، وتسهيل أخذ قرار الشراء
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